Downloads

Fresh: Forms, Best Practices, and Tip Sheets from the book Fresh Customer Service®

• Fresh 3: Make-It-Right
• Fresh 4: What-If
• Fresh 5: Bubble Up Innovation
• Fresh 6: Relentless Focus

Fresh Bit from Fresh Step 1 and Fresh Step 2 of the book Fresh Customer Service®

• Side-By-Side Walking Exercise Frontline Worker Checklist
• Smart Tasking Exercise Creating A Balance

An artistic view of the 6.5 Fresh Steps to Fresh Customer Service®

• Side-by-Side Walking Artwork
• Smart Tasking Artwork
• Make-it-Right Power Artwork
• The What-if Arsenal Artwork
• Bubble-Up Innovation Artwork
• Relentless Focus Artwork
• Fresh Customer Service Artwork

What can The MDB Company do for you?

• Fresh Menu: Corporate Delivering & Driving fresh results for you and your company
• Fresh Menu: College Delivering & Driving fresh results for colleges, universities and students

Media Kit — Items to aid your decision making

• Pre-Event Inquest
• Photos
• Photo Shoot
• Official Logo CD MDBA69285CD
• Identity Guidelines Fresh Results® Identity Guide
• Promo Flyers
• Logo Badges